Filterdirect Terms and Conditions




Tel: 0844 351 0161
The Filterdirect team despatch directly from our warehouse to all destinations around the UK offering quick delivery of our products. Our prices are kept very competitive prices, by keeping all overheads to a minimum. This website was set up to provide online sales for straight forward water problems. If you have a complex issue it may require equipment not supplied here. In this instance our sister company will be pleased to assist, we suggest you complete our online enquiry form here and will they will contact you. The goods on this site are normal stock items held in our central UK warehouse. Orders placed and paid for Monday - Friday, prior to noon will normally be despatched the same day. In the unlikely event of a delay or an item being out of stock we will contact you as soon as possible. Should you need to contact us by telephone our telephone number is 0844 351 0161, although this is not always manned. If you get through to our voicemail please leave a message and we will call you back. Contacting Us We understand that some customers may wish to contact us by telephone. We are a small company and to allow us to deal with the high volume of orders we can not guarantee telephone support throughout the business day. We would suggest in the first instance that you contact us via our website.